In an event that you are unable to keep your appointment, please be considerate of our time. Please contact us 48hrs before your scheduled appointment. We reserve time exclusively for you. So if you do not give at least 48hrs, you will need to pay a deposit to book your next appointment, and also pay for half of your original appointment cost. The deposit will go towards your next appointment. If your book an appointment and cancel without 48hrs notice the deposit is non refundable. Thanks for your understanding!
If you do not call to cancel within 48 hours of your booked service or reschedule your appointment and you do not come in it is considered a "No call No show". In the event that this occurs there will be a fee of 100% of the service originally booked that is forfeited by you. If you do not pay this forfeited fee, you cannot reschedule with us. This is necessary in order to compensate for lost income that is incurred when a client doesn't call or show.